Return - Product Replacement

You have the right to return the products you purchased and / or request their replacement, within fourteen (14) calendar days, either because you encountered a problem with the ordering process or found a problem with a product.

Conditions for cases of problem with the order process or the product itself.

In all cases in which with proven guilt

a) Wrong products or products of poor and defective quality were sold (error in receiving the order, in the invoicing, in the shipment, damaged during transport or with poor packaging)

b) there has been a problem / defect in the product (operation or quality) covered by the product warranty and if the warranty has been given by the does not include products covered by third party warranties such as the product manufacturer or his dealer.

The product to be returned-replacement must be accompanied by the documents that accompanied the product (eg DAT, Retail Rep. Etc.), be in the condition received by the customer and its packaging must be the one that normally accompanies the product.

Conditions for cases of change of opinion:

In case you have changed your mind and wish to return the products you purchased from , the products must not have been used, must be in the condition in which they were received, complete and undamaged, their packaging must be the one that normally accompanies them and must be in excellent condition, together with all the documents that accompanied them (e.g. .at. DAT, Ap. Retail and so on) upon delivery.

Ways of Return - Replacement:

You can return - replace a product in Petmeza 6 Kallithea -176 75 Athens, free of charge or we can pick it up from your place:

● in case of a problem in the ordering process or the product itself - free of charge

● if it concerns a change of opinion

● for its receipt by us, you will be informed by phone about the cost of receipt

● via shipping of your choice at your own expense

Money Back in Product Refund cases:

In case of product returns, the refund is made in one of the following ways:

● by canceling your credit card charge or by refunding by deposit in a bank account

● with a refund from Paypal charge

● with a refund from the physical store


Terms relating to all the above cases:

In any case of the above, each return and / or replacement must be made within fourteen (14) calendar days from the date of purchase.

In case of repeated returns or in case (3d revolution) realizes, in its absolute judgment, that the customer abuses the right of return or acts in bad faith, he has every right to refuse the return of the product even if the above conditions are met.

Finally, (3d revolution) reserves the right to cancel or modify its return policy at any time by publishing the relevant new terms and conditions in or its stores.